Super App - An Essential in China
WeChat is indispensable for daily life in China. From paying for groceries to communicating with taxi drivers, it’s the ultimate app for handling everything you need while navigating daily life in China.
Free to Use - Accessible for Everyone
WeChat offers free basic features such as messaging, video calls, and Moments, making communication easy and cost-effective for everyone. It’s accessible and straightforward, ensuring you stay connected without any additional charges.
Easy Communication - Anytime, Anywhere
Stay connected using WeChat, the most popular messaging app. Send text, voice, and video messages to stay in touch with your China travel experts. Enjoy free, high-quality voice and video calls to reach out whenever you need help.
Global Reach - No Geographic Limits
WeChat supports global messaging and calling, making it ideal for staying connected with friends and family worldwide. With WeChat Pay’s international expansion, you can also make payments in supported countries outside of China.
Convenient Payments with Weixin Pay
Link your international bank card easily and enjoy no service charges when booking your China tour. Use Weixin Pay for hotels, restaurants, taxis, groceries, utilities, or even street vendors via QR codes or in-app payments.
Social Networking - Share Your Moments
Post photos, videos, and updates just like on Instagram or Facebook. Join interest-based groups or professional communities to meet like-minded people and expand your social network while sharing your travel experiences.
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The first step: learn how to set up WeChat, and your fun journey begins!
Method 01. Add by WeChat ID or Phone Number:
Method 02. Scan a QR Code:
WeChat Pay: Supports linking Visa, Mastercard, American Express, JCB, Diners Club, Discover, and other bank cards.
Learn more about: How to Pay in China as a Foreigner (Wechat & Alipay)?
No need to exchange cash! Pay like a local – secure and easy!
1. Is WeChat available in all countries?+
WeChat is available in over 200 countries and regions worldwide.
It is accessible via your mobile's data network as well as Wi-Fi, so you can connect with anyone around the world.
2. What can I do on WeChat?+
With WeChat, you can easily stay in touch with your friends and family through free video and voice calls, videos, pictures, games, stickers, and text messages. You can also discover new friends through location-based services (LBS) or the Shake feature.
3. What is a QR Code?+
QR codes (abbreviated from Quick Response Codes) are a type of two-dimensional barcode that can be read using smartphones and dedicated QR reading devices. QR codes link directly to text, images, webpages, apps, games, music, emails, and more!
4. Which operating systems does WeChat support?+
You can download and install WeChat on the following operating systems:
5. How do I use my personal WeChat QR code?+
You can find your personal WeChat QR code by going to Me, tapping your profile photo, and selecting My QR Code. Your friends can scan your QR code to add you instantly. Similarly, you can scan your friends’ QR codes to add them.
6. Where is the WeChat QR code scanner?+
You can open the WeChat QR code scanner using the following methods:
7. Which countries does WeChat support for registering or linking by mobile number?+
WeChat supports signing up with and linking mobile numbers from over 200 countries and regions, including the United States, Indonesia, Hong Kong SAR, Taiwan, and Macao SAR.
8. Can I register or bind multiple accounts with one phone number?+
Each phone number can only be used to sign up for or be bound to one WeChat or Weixin account. If your current mobile number is not already linked to another WeChat or Weixin account, it can be used for a new registration.
9. Set a password to avoid logging in via SMS verification every time+
To avoid having to complete the SMS verification process every time you log in, set a password.
After setting a password, you can also log in using any other identifiers you've linked to your account (e.g., QQ, phone number, or email).
To set a password:
10. Sharing photos and short videos on Moments+
On Moments, you can share photos and videos with your friends and stay updated on what they're up to.
11. What is an Official Account?+
Follow your favorite brands and businesses to receive news and services from them.
To find an Official Account:
12. How do I enable account protection?+
You can protect your account by setting up a list of trusted devices for the same WeChat ID. You may delete any device from this list, but you will need to verify your identity when logging in on a deleted device.
Follow the instructions below to manage your trusted devices:
Add a Device to the List:
If you've successfully verified your mobile number or email on an infrequently used phone, this phone will automatically be added to your trusted device list.
Change the Name of a Device:
Go to Me > Settings > Account Security > Manage Devices.
Select a device, tap Name on the details page, edit the new name, and save it.
Delete Devices from the List:
To remove a phone from the trusted device list, go to Me > Settings > Account Security > Manage Devices > Edit.
Tap the minus icon next to the specific device to delete it.
13. Why do I have to link a mobile number to my WeChat account?+
Linking a mobile number is necessary to keep your WeChat account safe and secure. It also helps WeChat comply with local laws and regulations in the countries and regions where it operates.
Previously, WeChat users could register an account using methods such as email, Facebook, Google, QQ, or Sign in with Apple. However, these users are now required to link a mobile number to their account.
To continue using WeChat, link a mobile number to your account as soon as possible. If you don’t link a mobile number, you may no longer be able to log in to your account.
14. Why can't my friend receive my friend request even though I have already sent one?+
First, ask your friend to check if they have received a friend request by going to New Friends within the Contacts tab. If not, the request may not have been sent. This could happen if you’ve been sending an excessive number of friend requests that day. Try sending the request again later.
Notes:
15. How do I delete friends?+
To delete WeChat friends:
16. I would like to confirm contacts before adding them.+
By enabling Friend Confirmation, other users are required to send a friend request to connect with you as a contact. You can then decide whether to accept or ignore their friend request. You can change your Friend Confirmation settings at any time.
To turn on this setting:
17. How do I prevent someone from adding me?+
By default, WeChat users can add you to their contact lists using your WeChat ID or your linked mobile number.
To prevent others from adding you via WeChat ID or mobile number:
18. How do I know whether my message has been read?+
WeChat values user privacy. To ensure maximum privacy, WeChat does not provide read receipts or any way to see whether your message has been read.
19. How do I recall a sent message?+
To recall a sent message:
Notes:
20. How do I translate a message in a chat?+
To translate a message in a chat:
21. How do I convert a voice message to text during recording?+
To convert a voice message to text during recording:
Note: Currently, only Mandarin, English, and Cantonese are supported for conversion.
22. How do I post text updates to Moments?+
To post a text update to Moments:
23. How do I post a video to Moments?+
You can record and post a video to Moments using the Camera feature in the latest version of WeChat.
To post a video:
Note:
24. How do I unlink bank card(s) from WeChat Pay?+
To link bank cards:
To unlink bank cards:
25. How do I change the payment password?+
To change your payment password:
26. I'd like to use WeChat Pay in Mainland China. What is required to use WeChat Pay?+
During the process of linking and verifying your account, you will need to provide the following information:
After entering this information, an SMS code will be sent to the mobile number registered with your bank account. Enter this code to verify and link the card.
Note:
27. How do I cancel my Weixin Pay?+
To cancel your Weixin Pay account:
Before canceling Weixin Pay, ensure that you meet the following conditions:
Notes:
28. How do I add WeChat friends or Official Accounts to the home screen?+
To add a friend to the desktop:
To add an Official Account to the desktop:
29. How do I use WeChat for Windows or Mac?+
Step 1: Download and Install
Step 2: Log In
Step 3: Switching Accounts
Note:
At this time, it is not possible to log in to Web WeChat and WeChat for Windows/Mac with the same account simultaneously.
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