1. Most important.. Great, immediately and Clear communication. ( a travel agency that Answer all your questions will make your life so much easier )
2. Helpful... Gotta say Kayla (AOT sales representative) save me more than twice when I experienced problems that didn't had anything to do with the trip ( Chinese Visa, emergency travel to another city in China)
3. Organized... Well , This is by far one of the best organized tours I have take ,
Everything on time, food ready where it was programmed , they expected us at the places that were scheduled, I have travel to 55 countries so I know what I'm talking about. SUSAN was the name of our tour guide and she was more than wonderful, complete knowledge of what she was talking about and also a lot of experience in the travel agency business (16 years) , make our life so much easier.
4. What you paid is what you get.. well this is very important, as many times you paid for one thing and you have that feeling that it wasn't worth it, well with Asian Odyssey Travel you get what you pay.
5. Resolving problems/issues... well , this is the real deal , when you have an agency that helps you when unexpected trouble hits you... Kayla solve all our problems because of a problem not related to them or the trip. She and the agency went beyond their duty to help us to solve several issues non related to the group, this is by far the best point why I would choose them again.
About the trip.... well, what else I can add of this magnificent place, I think choosing the correct agency will decide your experience in China.